Skills
General HR Management (other than Recruitment)
Negotiating & Conflict Resolution
Problem Solving
Recruiting
Appointment Setting
Live Answering Support
Account Management
Call Center / BPO Experience
Client Support Calls
Customer Service Calls
Email Customer Service
Spanish Fluency
Translation (to English)
Inventory Management
About
I'm an accomplished professional with extensive experience in strategic solutions for both local and international clients. Demonstrated ability to deliver innovative solutions that support corporate growth objectives. As a senior QA supervisor, operations manager, and senior supervisor, I have led diverse teams to achieve top performance. I excel at managing multiple assignments while maintaining a high emphasis on quality. My experience includes supervisory roles in customer service, sales, and quality control, highlighting my capacity to develop strategies that drive team success and operational improvements. My motivation is driven by a commitment to continuous improvement and excellence in all areas of work.