At Patreon, we empower creators to earn a living by providing them with the tools and support to grow their business. As a Data Operations Clerk, you’ll play a pivotal role in ensuring the accuracy, consistency, and accessibility of our data operations. You’ll work within a team that is integral to our mission to help creators build sustainable businesses, and your efforts will directly contribute to the smooth functioning of our operations.

This is a fantastic opportunity to join a passionate team in a fast-paced and ever-evolving environment. At Patreon, we foster a collaborative and inclusive culture where your work will have a real impact on both our company and the creator community. We believe in your professional growth, offering you the chance to advance in your career while contributing to meaningful work.

Primary Duties:

Data Management & Accuracy: Ensure the integrity and accuracy of all internal and external data, including handling large data sets and performing regular quality checks to ensure data consistency.
Data Entry & Processing: Support daily data input and processing tasks, ensuring that all information is accurately recorded and updated in the company’s systems.
Reporting & Documentation: Assist in the preparation of reports on data-related activities and trends, documenting key metrics and insights for cross-functional teams.
Collaboration with Teams: Work closely with internal teams (e.g., operations, marketing, customer service) to ensure data flow is aligned with team needs and expectations.
Troubleshooting Data Issues: Proactively identify and troubleshoot data discrepancies or issues, working with other departments to resolve them in a timely manner.
Support Data Automation Projects: Collaborate with the team to implement and maintain automation systems that improve data accuracy and efficiency.
Maintain Confidentiality: Safeguard sensitive company data by adhering to strict data privacy and confidentiality protocols.

Essential Qualifications:

Educational Background: High school diploma or equivalent and experience in data operations, Bachelor’s degree in Business, Data Science, Information Technology, or a related field.
Experience: Demonstrated expertise in data operations, data entry, or related field. We also welcome applicants with experience in administrative support or customer service.
Technical Skills: Proficiency with data management tools (e.g., Excel, Google Sheets) and familiarity with database management systems. Experience with CRM systems or other internal data tools is a plus.
Soft Skills: Strong attention to detail, excellent problem-solving skills, and the ability to work efficiently in a fast-paced, remote environment.
Organizational Skills: Ability to manage multiple tasks and priorities simultaneously, ensuring deadlines are met without compromising quality.
Self-Motivation: Independent worker with a strong work ethic, capable of managing responsibilities with minimal supervision.

Desirable Qualifications (Optional, But Advantageous):

Data Analysis Tools: Familiarity with tools like Tableau, SQL, or other data visualization/analysis platforms is an asset.
Industry-Specific Experience: Prior experience in data operations or similar roles within the tech or digital content industry.
Multilingual: Proficiency in other languages can be beneficial for global data operations.
Certifications: Relevant certifications (e.g., Data Management, Data Analysis) are a plus, though not necessary to apply.

Why Join Our Team?

Work Flexibility: At Patreon, we understand the importance of work-life balance. Enjoy the flexibility of remote work with the ability to set your schedule to fit your needs.

Career Growth: We prioritize your career development and offer opportunities for advancement within our growing global organization.

Inclusive Culture: We celebrate a diverse and inclusive work environment where all voices are heard and respected. Our commitment to diversity drives innovation and helps us build a stronger company.

Competitive Benefits: Patreon offers a comprehensive benefits package that includes health insurance, paid time off, and more. We also provide opportunities for professional development and training.

How to Apply:

If you’re ready to contribute to the success of creators worldwide and take on a crucial role in our data operations team, we encourage you to apply. Please submit your resume and cover letter by clicking the ‘Apply Now’ button to start your application. We look forward to learning more about your unique skills and how they can help drive our mission forward!

Closing Date for Applications:

We recommend submitting your application promptly, as this vacancy will close once we have received sufficient applications. Applying early will help ensure your application is given full consideration.

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Data Operations Clerk